Manages U.S. benefits and compensation programs, including health, retirement, leave, wellness, executive benefits, and annual enrollment. Oversees vendors, compliance, audits, budgets, reporting, employee communications, and leave administration. Partners with global rewards, Finance, Legal, Payroll, and HR teams to implement compensation programs, analyze market data, support salary structures, and provide guidance on equitable pay practices. Leads benefit committee recommendations, manages employee inquiries, and supports mergers, acquisitions, and divestitures.

Sell hearing aids and related services to hearing healthcare professionals through phone and email sales. Manage existing customer relationships, prospecting, sales cycles, territory goals, CRM records, account plans, pricing, and sales reports. Collaborate with outside sales, marketing, training, and customer service teams. Attend approximately four conferences or sales events annually.

Provides audiological and technical support for hearing aid fitting, product information, troubleshooting, and software or hardware issues. Documents customer interactions, escalates product discrepancies, supports internal and external training, and collaborates with Customer Service, Engineering, Product Management, R&D, Quality, and Sales. Maintains current knowledge of audiology, hearing amplification, products, and software platforms while supporting technical projects and sales enablement.