Own district relationships across Tennessee, leading client onboarding, platform implementation, training, adoption, reporting, issue escalation, and ongoing program success. The role partners with district leaders, school staff, clinical teams, and technical teams to ensure satisfaction, resolve concerns, monitor metrics, and identify expansion opportunities. Candidates need experience in account management, client success, or program management, preferably in K-12, healthcare, or SaaS environments.

Own engagement and adoption for assigned New Jersey school and community programs after contract execution. Build relationships with districts and stakeholders, conduct school visits, represent programs at events, present to groups, coordinate field marketing activities, resolve operational issues, and track utilization, referrals, participation, and account health metrics. Develop corrective plans for underperforming accounts, report performance and risks, and travel more than 50% throughout New Jersey.