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Provides customer service, order management, account support, product expertise, training, and sales coordination for strategic national dealer accounts. Maintains account data, resolves order issues, coordinates pricing and promotions, supports product launches, prepares account analyses, and identifies opportunities to grow sales and strengthen dealer relationships.

Leads domestic procurement strategy for musical instrument manufacturing sites, managing direct and indirect sourcing, supplier performance, negotiations, cost reduction, supply continuity, and process improvement. Partners with operations, quality, engineering, finance, and global procurement teams. Oversees supplier development, contracts, make-versus-buy analysis, and cross-functional initiatives while coaching procurement staff and supporting manufacturing and new product development.

Process Engineer responsible for optimizing manufacturing processes, reducing costs, improving productivity, and ensuring consistent quality. Duties include developing lean work cells, analyzing capacity and workflow, supporting Kaizen initiatives, calculating OEE, designing tooling and fixtures, improving material flow, eliminating root causes, training operators, and maintaining BOM and routing costs. The role requires collaboration with Engineering and Quality teams in a hands-on manufacturing environment.

Performs cost accounting and financial support for manufacturing and distribution facilities. Responsibilities include month-end journal entries, cost rolls, inventory and cycle count analysis, production variance reviews, BOM and routing updates, budgeting, forecasting, reconciliations, and financial reporting. The role partners with Engineering, Materials, plant teams, and management to ensure accurate product costs, inventory records, and manufacturing financial statements.

Leads demand forecasting, inventory management, production planning, and the Sales and Operations Planning cycle for imported instruments. Prioritizes work and purchase orders using MRP recommendations, analyzes capacity and supply chain performance, manages delivery priorities, and supports ERP implementation. The role maintains data accuracy, monitors schedule attainment, conducts root cause analysis for stockouts, improves planning processes, and communicates production and delivery updates across sales, customer service, operations, and engineering teams.

Lead global finance and accounting for a manufacturing and distribution business. Oversee GAAP-compliant reporting, budgeting, forecasting, audits, cash and inventory management, ERP financial processes, and financial strategy. Act as strategic partner to the CEO, drive operational efficiency, manage audits and compliance across jurisdictions, support M&A and capital decisions, and lead finance, accounting and customer engagement teams through turnaround initiatives.