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Works with clients and internal teams to discover, acquire, extract, and migrate data from legacy systems. Uses SQL, Python, Bash, database platforms, and reporting systems to develop extraction methods and process automations across multiple client engagements. Supports requirements gathering, structured and unstructured data extraction, and high-quality customer service throughout the software development lifecycle.

Migrates customer data from legacy databases, reports, and file structures into an ERP system. Develops Java- and Python-based conversion programs and SQL tools, maps legacy data, validates conversion accuracy, supports multiple project teams, manages competing priorities, and provides customer service during implementations.

Provides helpdesk and on-site IT support for internal employees and MSP clients. Responsibilities include hardware provisioning, account and access management, employee onboarding, backups and restores, system monitoring, network setup and maintenance, device repairs, patching, secure equipment disposal, collaboration platform support, and troubleshooting system failures.

Lead and manage multiple ERP software implementation projects from planning through go-live. Serve as primary client contact, run kickoffs and touchpoints, maintain project plans and communications, allocate resources across teams, deliver stakeholder updates, document lessons learned, and support delivery and revenue objectives.