Leads operational transformation, process improvement, data strategy, business intelligence, and performance management for airport Terminal 4 operations. Manages an analytics team delivering dashboards, reporting, forecasting, benchmarking, scenario analysis, and actionable recommendations. Partners with airlines, internal departments, vendors, and leadership to improve efficiency, passenger experience, on-time performance, and employee engagement. Establishes KPIs, contingency plans, analytical standards, and continuous improvement initiatives aligned with organizational strategy.

Lead data engineering and data science efforts: build and operationalize ML models, design and maintain data pipelines and governance, ensure data quality, partner with IT/vendors and business leaders, and define the organizations data roadmap and documentation.