Manage and service a specialized commercial agribusiness book: primary client contact, handle renewals and submissions, identify coverage gaps, coordinate with producers and carriers, support new business onboarding, process policy transactions, coordinate claims, maintain agency records, mentor team members, and stay current on agribusiness insurance market trends.

Provide hands-on leadership for a P&C commercial service team: enforce workflows and documentation standards, coach and develop staff, monitor workload and execution, identify gaps, drive process and system adoption, and collaborate cross-functionally to improve client experience for both in-office and remote team members.

Sell employee benefits to employer groups by prospecting and closing new business, consulting on benefits strategy and plan design, creating customized programs, partnering with carriers/vendors, and collaborating with internal teams to deliver seamless client service and grow a book of business.