Provide frontline Salesforce support to program staff: troubleshoot access/navigation/data-entry issues, maintain user documentation and training, monitor data quality and usage, assist with basic admin tasks, escalate complex issues, and support data-driven program management initiatives.

Provide administrative, logistical, and outreach support for Family Connects NJ in Warren County: schedule appointments, conduct bedside recruitment and follow-up calls, document data in web systems, support new staff mentoring, maintain referral sources, and coordinate with nursing and community partners.