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Provides administrative support to the hotel sales team by handling booking inquiries, preparing contracts and correspondence, managing reservations for VIP clients, answering calls, distributing documents, maintaining files, and coordinating with internal departments and clients. Requires basic administrative knowledge, Microsoft Office proficiency, strong communication skills, customer service judgment, accurate data entry, and the ability to follow instructions and maintain filing systems.

Support hotel finance operations by reconciling ledgers, posting city ledger payments, processing and coding invoices and purchase orders, managing credit card and vendor reconciliations, maintaining payment and invoice records, and assisting the Director of Finance with financial reporting and controls.

Leads the resort’s brand, marketing, digital, print, public relations, advertising, community relations, and partnership strategies. Manages agencies, brand messaging, campaigns, media planning, website performance, social promotion, budgets, contracts, databases, and collateral. Develops annual marketing plans, identifies market opportunities, supports guest experience initiatives, manages stakeholder communications, and provides marketing guidance to hotel leadership.

Directs the hotel’s financial and accounting activities, including financial reporting, budgeting, capital expenditure control, cash management, accounts receivable, reconciliations, inventory controls, audit compliance, and financial analysis. Advises hotel and corporate leadership on financial performance, risks, policies, and profitability. Oversees labor management, departmental standards, staff development, and recruitment while ensuring compliance with accounting principles, company procedures, and applicable tax and hospitality regulations.

Manage hotel sales accounts, solicit new business, and maintain client relationships to achieve revenue goals across rooms, food, beverage, banquets, and room rentals. Responsibilities include prospecting, presentations, contract negotiation, closing sales, site inspections, client entertainment, account documentation, departmental coordination, market analysis, and participation in trade shows and industry meetings.

Support the Director of Finance in hotel financial operations: prepare financial statements, manage accounting and A/R functions, reconcile balance sheet accounts, enforce finance SOPs, supervise accounting staff and scheduling, and ensure compliance with tax and record-retention requirements.

Drive group revenue by prospecting, presenting, negotiating, and closing high-value corporate, association, and social group business. Manage account details, coordinate internal departments, conduct site inspections, attend trade shows, prepare reports, and maintain market knowledge to deliver luxury, boutique group experiences aligned with brand standards.

Lead and supervise hotel financial operations, ensure GAAP-compliant reporting, manage budgets and capital expenditures, control cash and receivables, reconcile accounts, support Executive Committee, audit compliance, and coach the finance team to optimize financial performance and owner/corporate reporting.

Directs the hotel's financial and accounting activities, including financial reporting, budgeting, capital expenditure control, cash management, accounts receivable, asset and liability reconciliation, inventory oversight, audit compliance, and financial analysis. Advises hotel leadership and corporate management on financial performance and risks, manages department standards and staffing, and ensures compliance with company policies, accounting principles, tax laws, contracts, and hospitality finance requirements.

Support the Controller with hotel financial operations: reconcile night audit receivables, post and bill city ledger accounts, reconcile credit cards, manage purchase orders, process and pay invoices, handle vendor inquiries, maintain financial records, and ensure compliance with accounting procedures.