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Assists the Director of Finance with hotel accounting, financial reporting, budgeting, accounts receivable, cash flow, balance-sheet reconciliation, tax compliance, inventory, and departmental personnel management. Ensures adherence to accounting policies, SOPs, GAAP, record-retention requirements, and corporate standards while training and supervising accounting associates.

Leads hotel sales and marketing strategy across rooms, groups, transient business, catering, and banquet revenue. Oversees revenue optimization, pricing, forecasting, budgeting, business development, client presentations, market analysis, and sales planning. Manages and develops sales staff through recruiting, training, performance management, and motivation while ensuring compliance with employment laws and hotel standards.

Assists the Controller with hotel accounting operations, including night audit verification, city ledger and credit card reconciliation, invoice processing, vendor statement reconciliation, payment processing, general ledger entries, and maintaining accurate financial records in accordance with accounting standards.

Directs hotel human resources operations, including recruiting, training, compensation and benefits, compliance, employee relations, performance management, and associate development. Advises leadership and employees, oversees hiring and onboarding checks, ensures compliance with employment laws and company policies, administers wages and benefits, and promotes positive workplace relations across the resort.

Leads sales strategy and revenue generation across four Freehand hotel properties, overseeing group, transient, catering, banquet, and room rental sales. Manages sales teams, recruitment, training, forecasting, budgeting, pricing, market analysis, business planning, client presentations, and ownership reporting. Ensures optimal business mix, advance bookings, revenue performance, and compliance with employment standards. Travel is required as needed.

Manage corporate and SMERF hotel sales accounts to achieve room, food, beverage, meeting-space, and rental revenue goals. Responsibilities include prospecting, outside sales calls, site inspections, presentations, contract negotiation, account documentation, client entertainment, cross-selling, event coordination, trade-show participation, reporting, and collaboration with hotel departments to ensure successful group experiences.

Provides administrative support to the hotel sales team by handling booking inquiries, preparing contracts and correspondence, managing VIP reservations, answering calls, distributing documents, maintaining files, and coordinating with internal departments and clients.

Supervises hotel accounts receivable and related accounting activities, including night audit verification, city ledger billing, credit card reconciliation, collections, vendor invoices, purchase orders, payment processing, and financial record maintenance. The role assists the Controller, safeguards hotel assets, ensures accurate coding and reconciliations, and supports compliance with accounting standards and company procedures.

Manage hotel sales accounts, solicit new group business, conduct sales calls and presentations, perform site inspections, and maintain client relationships. Drive revenue across rooms, food, beverage, and event spaces while coordinating hotel departments to deliver quality service. Prepare proposals, correspondence, booking reports, and account documentation; attend trade shows and industry events; monitor market trends and competition; and contribute to sales meetings, action plans, and revenue goals.

Directs the hotel’s Human Resources function, overseeing recruiting, training, compensation and benefits administration, legal compliance, employee relations, performance programs, and associate recognition. Advises hotel leadership, conducts management interviews, ensures employment eligibility and background checks, administers HR policies, and develops staff. The role also monitors wages, benefits, appraisals, departmental expenses, and workplace concerns while supporting guest-service and business objectives.