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Directs the hotel’s Human Resources function, including recruiting, training, compensation and benefits administration, compliance, associate relations, performance management, and employment eligibility processes. Advises hotel leadership, develops staff, oversees HR programs, ensures legal compliance, and supports a positive workplace culture while aligning personnel practices with business and guest-service objectives.

Assists the Director of Sales with hotel sales and marketing operations, including lead generation, client presentations, proposals, contracts, account solicitation, event requirements, and market development. Supervises and coaches sales staff, supports hiring and performance management, coordinates information across hotel departments, and analyzes room blocks, rates, forecasts, budgets, and market trends.

Manage hotel group sales accounts by prospecting for new business, maintaining existing client relationships, conducting presentations and site inspections, negotiating contracts, and closing sales. Drive room, banquet, food, beverage, and rental revenue while coordinating internal departments to deliver quality service. Attend trade shows and industry events, monitor market trends and competition, and maintain account documentation and booking reports.

Drives business travel revenue for a hotel by prospecting national accounts, conducting sales calls and presentations, negotiating contracts, closing business, and managing account details. Sells hotel services, coordinates with hotel departments to deliver client service, participates in sales and business review meetings, and represents the hotel at trade shows, community events, and industry meetings.

Directs hotel sales operations across rooms, group bookings, transient business, catering, and banquets. Owns revenue strategy, market mix, pricing, forecasts, budgets, business plans, and sales performance. Leads solicitation efforts, develops client relationships, presents proposals, monitors market trends, and represents the hotel within industry organizations. Recruits, trains, evaluates, and manages sales staff while ensuring compliance with employment laws and company standards.

Provides administrative support to the hotel sales team by handling booking inquiries, preparing contracts and correspondence, managing VIP reservations, answering calls, coordinating documents, maintaining filing systems, and communicating with clients, staff, and suppliers. Requires accurate computer data entry, Microsoft Office proficiency, strong communication, customer service, organization, and the ability to follow instructions and maintain records.

Leads entertainment and travel-industry sales strategy for a luxury hotel, managing group and transient revenue, strategic partnerships, account relationships, negotiations, forecasting, and market growth. Builds relationships with studios, agencies, production companies, media organizations, and entertainment executives while maximizing room nights, ADR, profitability, and market share across the Los Angeles hospitality market.

Manage and grow hotel group-sales accounts by prospecting, conducting sales presentations and site inspections, negotiating contracts, closing business, and meeting revenue goals across rooms, banquets, food and beverage, and rentals. Maintain client relationships, coordinate internal departments, attend industry events, monitor market trends, and ensure accurate account documentation and high-quality customer service.

Assists the Director of Finance with hotel financial operations, including accounting functions, budgeting, financial statement preparation, tax reporting, accounts receivable, cash management, balance sheet reconciliation, compliance, and asset control. Manages accounting staff scheduling, training, hiring, and performance while ensuring adherence to company procedures, GAAP, and regulatory record-retention requirements.

Provides administrative support to the hotel sales team by handling booking inquiries, preparing contracts and correspondence, managing reservations for VIP clients, answering calls, distributing documents, maintaining files, and coordinating with internal departments and clients. Requires basic administrative knowledge, Microsoft Office proficiency, strong communication skills, customer service judgment, accurate data entry, and the ability to follow instructions and maintain filing systems.