Top Tech Jobs & Startup Jobs

Administer and improve Customer Success systems (Vitally, Onboard.io, Staircase), translate processes into configurations and automations, build dashboards and reports, monitor data quality and integrations, provide user support and training, and collaborate with stakeholders to implement and test system changes.

Coordinate and execute strategic EHS and sustainability subscriber implementations. Manage launch workstreams, timelines, risks, and stakeholder communications. Build cross-functional relationships, support transitions to ongoing success, and contribute to process and methodology improvements to drive successful digital transformation outcomes.

Administer and improve Customer Success systems (Vitally, Onboard.io, Staircase), translating processes into configurations, automations, dashboards, and reports. Partner with stakeholders to clarify requirements, monitor data quality, troubleshoot integrations, test changes, document procedures, and provide user support and training. Use analytics and generative AI tools to improve operational efficiency and user experience.

Full‑stack Software Engineer responsible for designing, building, testing, and debugging Node.js backends, React web front ends, and Flutter mobile clients. Collaborates cross‑functionally, mentors junior engineers, contributes to architecture and technical direction, integrates AI/LLM tooling, and supports deployment and quality assurance across the stack.

Manage a portfolio of SaaS customers to drive satisfaction, retention, and growth. Identify expansion opportunities, coordinate program activities, collaborate with delivery teams on projects, pilots, renewals and expansions, and contribute product knowledge to inform roadmap. Attend on-site customer meetings and quarterly HQ planning; maintain a flexible schedule and travel as needed.

Lead platform engineering and operations for a portfolio of applications: oversee teams, drive modernization, refactoring, automation, standardize architecture and coding practices, establish testing and review processes, mentor product managers, and manage risk, resources, and documentation to improve reliability and reduce maintenance overhead.

10-12 week summer internship supporting customer success and account growth in a SaaS environment. Assist with customer communications, research and data analysis, coordinate meetings and programs, prepare presentations and reports, participate in customer calls, and support cross-functional projects while learning Benchmark's platform.

Drive adoption and bookings for Operational Safety and High-Risk solutions by leading demos, shaping product requirements and roadmap, enabling go-to-market campaigns, developing growth assets, supporting onboarding and customer success, and representing the company at industry events.

Collect, analyze, and interpret complex datasets to create and maintain customer-facing Tableau reports; collaborate with customer services and development teams to scope reports and data models; investigate data accuracy issues and communicate insights to stakeholders.

Drive expansion growth within an assigned customer portfolio by identifying, qualifying, and closing cross-sell and upsell opportunities. Collaborate with account managers, product specialists, and leadership in a team-selling model, deliver demos and ROI-driven proposals, manage pipeline and forecasting, and travel periodically for high-impact customer meetings.