Leads dealership finance and insurance operations, creates a professional customer experience, explains financing and automotive products, builds customer trust, closes business, and holds the team accountable for production and compliance-minded performance. Requires automotive F&I experience, strong communication, organization, product knowledge, professionalism, competitiveness, and leadership in a fast-paced environment.

Manage inbound phone and internet leads, follow up using a CRM, complete manufacturer training, ensure daily CRM tasks and customer manifest follow-up, and deliver excellent customer service to support sales and retention.