Provides front-office and clerical support for the Department of Human Services. Greets and directs the public, answers phones, schedules appointments, processes and scans applications, handles mail and deliveries, enters correspondence data, issues EBT cards, accepts payments, prepares reports, assembles packets, maintains supplies, and troubleshoots office equipment. Requires customer service, communication, computer literacy, confidentiality, and the ability to follow procedures in a public-service environment.