Process customer invoices and payments, maintain receivables, investigate and resolve account discrepancies and deductions, assist collections through phone and email outreach, prepare receivable reports, and support period close, cash flow and revenue forecasting. Use billing portals and accounting software and provide administrative support to the AR department.

Translate business and customer needs into functional specifications, analyze and resolve technical/service issues, evaluate vendors, support RFIs/RFQs, maintain documentation, validate service readiness, and hand off solutions to operations across IoT, SD-WAN, cybersecurity, wireless, and networking.

Manage the full contract lifecycle and own DocuSign workflows and templates. Keep documentation audit-ready, support HR/Legal/Finance with administrative tasks, and streamline internal processes and systems.