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Drive referrals and admissions by building relationships with hospital physicians and discharge planners, perform pre-admission clinical assessments, educate patients/families, assist institutions with patient-specific requirements, maintain territory and CRM tracking to meet census goals.

Manage full employee life cycle for a healthcare facility: recruit and vet candidates, complete onboarding in Workday, run new-hire orientation, oversee engagement events and surveys, manage training via Relias, coordinate benefits enrollment, handle off-boarding, support payroll reconciliation, and act as employee advocate for policies and benefits.

Manage full employee lifecycle for a skilled nursing facility: recruit and vet candidates with centralized team, complete Workday onboarding and orientation, run training via Relias, coordinate payroll tasks and benefits enrollment, manage engagement events and surveys, and support employee relations and off-boarding to improve retention.

Greet and direct callers and visitors, answer and route phones, take accurate messages, operate paging/telephone systems, provide administrative support, participate in required training, and follow center policies and safety standards.

Manage inventory, maintain par levels, purchase supplies, handle vendor relations and returns, prepare resident billing, fill requisitions, follow budgets and policies, and support training and infection-control standards.