Manage customer relationships and account growth in a manufacturing setting: generate leads, prepare quotes, process orders, coordinate with production/quality/shipping, maintain CRM/ERP records, resolve customer issues, and support outside sales.

Lead North American sales growth by creating deployment strategies, forecasting/budgeting processes, and sales enablement. Drive new business, manage major accounts, improve sales processes, implement CRM/ERP improvements, design compensation and training, and coordinate cross-functional initiatives. Requires strong leadership, analytics, and stakeholder management.