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Supports supplier pricing services by obtaining and validating price files, maintaining return policies and terms, managing price adjustment notifications, updating databases, monitoring department inboxes, and preparing reports. The role requires administrative or clerical experience, preferably in purchasing, intermediate Excel skills, strong communication, organization, analytical abilities, and the capacity to manage multiple projects in a hybrid office environment.

Improve manufacturing processes, develop operations sheets, standardize blueprints, communicate customer requirements, create cutting tool drawings, evaluate tool performance, determine appropriate tolerances, and quote new or reconditioned cutting tools. The role requires mechanical expertise, spatial visualization, geometric tolerancing knowledge, understanding of machine capability and variation, and proficiency with AutoCAD or SolidWorks.

Manage customer accounts and site managers to ensure contractual obligations, customer satisfaction, and program profitability. Oversee projects, inventory, reporting (Power BI, Value Docs), vendor/vending equipment operations, and conduct presentations. Mentor staff, pursue new business opportunities, coordinate cross-functional teams, and deliver quarterly business reviews to leadership. Some travel required.

Provide on-site tooling support: ensure tooling meets customer requirements, inspect and test tooling, troubleshoot applications, support new product applications, recommend tooling and process improvements, analyze data, and collaborate with engineers to boost productivity and reduce costs.

Manage all on-site operations at customer facilities including staff supervision, training, safety, inventory reconciliation, customer and supplier interactions, scheduling, project management, quoting support, and addressing customer concerns.

Manage, structure, and report company and customer data in a SQL-based environment. Build advanced SQL queries, dashboards (Power BI), automated processes (stored procedures, scheduled tasks, VBA/Excel), and analyses across accounting, manufacturing, procurement, inventory, and supply chain. Ensure data classification and security in a regulated environment and support cross-functional stakeholders.

Manage multi-site account operations for industrial customers, lead and mentor site managers, ensure contractual performance and profitability, produce customer reports and presentations, identify cost-savings and new business, manage projects and inventory, and support customer needs with frequent travel.