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Provide front-desk customer service for residents, families, visitors and vendors. Answer multi-line phones, manage mail/faxes, maintain office supplies, assist managers and directors with projects, uphold confidentiality and resident rights, support meal service coverage, and perform other assigned duties.

Lead regional sales and marketing strategy for multiple senior living communities, coach Directors of Sales & Marketing, grow occupancy and revenue, develop referral relationships, use CRM and sales metrics, and provide training, recruitment, and performance management with frequent site visits.