Manage end-to-end order lifecycle, handle customer inquiries and issue resolution, maintain sales order queues, communicate delivery updates, support account management, and partner with sales and warehouse teams to ensure accurate, timely service.

Provides customer support throughout the sales-order lifecycle, including order entry, product sourcing, pricing coordination, delivery updates, issue resolution, account management, and customer communication. Maintains inside sales queues, verifies customer information, supports product selection, and coordinates with sales, branch management, vendors, and warehouse operations. Requires accurate documentation, strong relationship-building, conflict resolution, and proficiency with ERP and office software.

Manages customer orders from entry through completion, responds to inquiries, resolves issues, communicates delivery updates, and supports account relationships. Maintains order queues, documentation, pricing coordination, product sourcing, and customer information. Provides proactive service, assists with product selection, coordinates with sales, vendors, branch management, and warehouse teams, and handles multiple customer interactions while meeting service standards.