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Assists the Director of Compliance with managing the credit union’s Compliance Management System. Oversees compliance monitoring, regulatory change analysis, issue reporting, documentation, audits, examinations, and organization-wide training. Supervises and mentors Compliance Analysts while serving as a subject matter expert on financial institution laws, regulations, and consumer protection requirements.

Owns the reliability, operability, security integration, and cost efficiency of a cloud data platform centered on Snowflake. Responsibilities include Snowflake administration, query optimization, cost attribution, orchestration, CI/CD, infrastructure as code, monitoring, incident response, access controls, migrations, disaster recovery, compliance evidence, and engineering enablement. The role is hybrid with at least 40% onsite work and operates Monday through Friday during standard business hours.

Supports the credit union’s Enterprise Risk Management program through operational risk assessments, emerging-risk analysis, business-unit reviews, risk and control self-assessments, compliance recommendations, risk reporting, process quality assurance, insurance reviews, and special project risk oversight. Provides leadership, coaching, and mentoring while helping integrate risk management practices across the organization.

Design, develop, and maintain software applications (mobile and backend) using React/Reactive Native, .NET C#, Java, JavaScript, XML/JSON. Collaborate with cross-functional teams, participate in planning, code reviews, documentation, and continuous improvement to support timely project delivery and system automation.

Lead and develop an analytics team to deliver actionable insights across marketing, digital experience, and retail. Own campaign, acquisition, engagement, churn, and media ROI analytics; design measurement strategies and tests; build dashboards and ensure data quality; translate analysis into executive-ready recommendations and continuously improve analytics processes.

Implement and maintain tag management (GTM/Adobe Launch/Tealium) and HubSpot tracking to ensure accurate analytics, campaign measurement, and conversion tracking. Collaborate with marketing, analytics, and development teams to define tagging requirements, perform QA/UAT, audit and resolve tracking gaps, and ensure privacy compliance (GDPR/CCPA). Document processes and provide technical support for consistent data collection across digital properties.