Provides office administration, staff scheduling, billing support, filing, copying, customer service issue resolution, and general departmental assistance. Requires strong communication, confidentiality, organizational skills, and proficiency with Microsoft Office. The role also supports recruiting and uses Sandata, Healthstar, and Paycom systems.

Recruits and screens caregivers, conducts interviews, manages job postings and candidate pipelines, coordinates hiring processes, and maintains a positive candidate experience. Also schedules and reschedules appointments, coordinates staff calendars, communicates with clients, manages cancellations, maintains scheduling records, and performs general administrative tasks.