Manages commercial credit, collections, accounts receivable, credit-risk policies, payment disputes, invoicing controls, reporting, and process improvements. Leads and develops the accounts receivable team, assesses customer creditworthiness, establishes limits, oversees escalated collections, maintains internal controls, and partners with Sales, Finance, customers, and leadership. The role also supports automation, system upgrades, compliance, and regular customer and job-site visits.

Develop contractor relationships, grow territory sales and market share, and drive profitable commercial HVACR revenue. The role manages account plans, prospects for customers, monitors construction and replacement opportunities, supports quotations and orders, explains products and technologies, coordinates technical and manufacturer resources, and maintains sales records and pipelines. Regular travel to contractor offices, commercial facilities, job sites, trade shows, and customer events is required.