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Evaluate and verify residential loan applications, calculate DTI and LTV, assemble complete files for underwriting, coordinate with loan officers, realtors, and borrowers, order credit/appraisals, prepare approval/decline documentation, and ensure compliance with investor, insurer, and federal guidelines.

Process and file mortgage default claims to investors and mortgage insurers (Fannie Mae, MI, FHA, VA); manage aging claims and timelines; audit and validate claims processes; track and apply claim payments; obtain supporting documentation and respond to contested claims.

Lead mortgage origination compliance by interpreting federal and state regulations, implementing policy and systems controls, performing loan testing and marketing reviews, managing staff, training employees, and coordinating with Legal and business units to remediate compliance issues.

Lead regional growth by building and coaching a sales and operations team, developing business plans, recruiting loan officers, expanding market share, ensuring regulatory compliance, and maximizing branch profitability.

Review mortgage forms, disclosures, and documents to ensure compliance with HMDA, Regulation B, TRID, and RESPA. Track compliance questions, monitor AllRegs for updates, advise loan officers and managers, compile reporting information, and assist with policies, procedures, and companywide training.

Lead regional expansion across MN, IL, and MO by building and coaching a sales and operations team, driving retail mortgage production, recruiting loan officers, implementing business development strategies, analyzing markets and competitors, ensuring regulatory compliance, and maximizing branch profitability.

Process and file mortgage/default claims to investors and insurers (Fannie Mae, FHA, VA, MI); ensure timely submissions, track payments, validate documentation, resolve contested claims, and perform audits to validate claim processes and closure.

Supervise mortgage quality control by reviewing closed, rejected/withdrawn and early default loans for compliance with FNMA, FHLMC, FHA guidelines. Produce and distribute audit reports, follow up on remediation, order field appraisals and verifications, ship full audit documents to investors, and support servicing and wholesale audit projects while complying with internal policies.

Perform quality control audits of closed, rejected/withdrawn, and early payment default loans; verify servicing guideline compliance (FNMA, FHLMC, FHA); order and monitor field appraisals and reverifications; distribute audit results and follow up with management; ship full audit documents to agencies; support miscellaneous servicing and wholesale projects; comply with internal policies.

Process and file mortgage default claims to investors and mortgage insurers (Fannie Mae, FHA, VA, MI); manage claim timelines, documentation, payments application, audits, and contested claim responses to validate and close claims.