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Lead aquatics operations, staff recruitment, training, and program development while ensuring safety, regulatory compliance, budget management, and community engagement. Oversee certifications, emergency preparedness, maintenance, and member experience to grow high-quality swim programs.

Provide front-line member service and engagement to recruit and retain members, lead and supervise Member Engagement staff, assist with hiring, training, scheduling and payroll, handle member inquiries and complaints, support community fundraising, and maintain safety and YMCA policies.

Serve as a hands-on HR partner guiding managers through the full employee lifecycle, handling employee relations, investigations, performance management, and policy compliance. Coach leaders, identify and escalate risk, support workforce planning and culture initiatives, and translate employment law into practical guidance across multiple sites.

Provide administrative support to branch leadership and manage people operations including onboarding/offboarding, payroll/timekeeping support, employee records, HR policy guidance, incident documentation, and staff engagement initiatives to foster an inclusive, compliant, and mission-driven workplace.

Provide administrative and HR support to branch leadership: coordinate onboarding/offboarding, maintain confidential records, assist payroll/timekeeping, support employee relations, training, engagement, compliance, and office operations to foster a positive, mission-aligned workplace.