Coordinates mitigation and contents restoration projects from scheduling through completion. Maintains project files, tracks progress and changes, prepares estimates and paperwork, updates schedules, and communicates with property owners, tenants, insurance adjusters, subcontractors, and project managers. Handles complaints, ensures compliance, supports project managers, and provides reception relief as needed. The role requires strong organization, communication, deadline management, and proficiency with Microsoft Office; restoration or construction experience and Xactimate knowledge are preferred.

Coordinates mitigation and contents projects from scheduling through completion. Maintains project files, tracks progress and changes, prepares paperwork and schedules, communicates with property owners, insurance adjusters, subcontractors, vendors, and project managers, addresses concerns, supports estimates and budgets, and ensures compliance. The role requires managing multiple fast-changing projects, maintaining accurate records, handling customer communications professionally, and providing administrative support to the emergency services department.

Manage office administration, accounts payable, job costing, banking, payroll, compliance, licensing, insurance, and month-end activities. Review financial data, coordinate records with the Controller, process vendor payments, support recruiting and onboarding, track workplace incidents, and assist with reception and daily office operations. The role also involves collaborating with customers, insurers, vendors, subcontractors, and internal teams while maintaining accurate accounting and positive working relationships.