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Processes high-volume vendor invoices, matches purchasing and receiving documentation, resolves discrepancies, prepares payment cycles, maintains vendor accounts and files, reviews accounts payable reports, and responds to vendor and internal inquiries. The role also provides administrative support, customer service, and phone coverage while complying with financial controls, information security policies, and casino regulations. Night, weekend, holiday, and 24-hour schedule availability is required.

Directs casino marketing, promotions, VIP events, Social Club activities, player loyalty initiatives, public relations, and special events. Oversees campaigns, budgets, revenue performance, marketing analysis, departmental operations, staffing, training, and compliance. Partners with operations, sales, and player development to increase visitation, customer loyalty, and profitability. The role manages a 24/7 operation, requires extensive industry experience, and involves regular interaction with customers, regulators, employees, and senior management.

Performs daily gaming, non-gaming, promotional, cash, and revenue audits; records journal entries; reconciles transactions; analyzes variances and anomalies; maintains audit records; processes tax audit liabilities; reviews expenses and complimentary activity for compliance; and communicates findings to departments and management. The role also requires customer service, policy compliance, Excel proficiency, and flexible 24-hour scheduling in a casino environment.

Plan, coordinate, and execute casino special events from conception through post-event analysis. Manage vendor relationships, event branding, promotions, budgets, reporting, scheduling, and on-site logistics. Support promotional software testing, train staff, supervise events in manager absence, and ensure compliance with company policies while delivering strong guest service.

Lead and scale Seneca Gaming Corporation's digital marketing across web, mobile, SEO/SEM, paid media, social, and email. Build processes, manage budgets and agencies, run analytics and A/B tests, hire and coach a team, align digital strategies with business goals, and collaborate with internal stakeholders to drive traffic, engagement, and online revenue.

Support the Corporate Manager of Special Events by planning, scheduling, executing and reviewing casino promotions and giveaways. Maintain records, perform data entry (ACSC/SWS), coordinate advertising, supervise when needed, ensure compliance, and provide exceptional customer service in a fast-paced casino environment.