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Lead analysis, design, delivery, and evaluation of employee training programs. Manage LMS, track participation and outcomes, coach trainers, collaborate with stakeholders, support performance improvement, and research new learning tools. Oversee training team and ensure milestones are met. Role requires up to 40% travel.

Prepare and maintain recurring and ad-hoc management reports and dashboards by consolidating and validating data from multiple systems. Monitor KPIs, perform reconciliations (revenue, commissions), support audits, coordinate cross-functional data submissions, identify automation opportunities, and escalate data quality issues to stakeholders.

Manage legal files, maintain case logs and calendars, assist in investigations, prepare discovery and simple legal documents, coordinate with departments and outside counsel, and support settlement/mediation processes.

Serve customers in-store by recommending wireless solutions, meeting sales goals and KPIs, supporting store operations, and providing professional bilingual (English/Spanish) customer service. Assist with inventory, stocking, and maintain appearance and company standards.

Sell wireless products and services in-store, provide bilingual (English/Spanish) customer service, meet sales goals and KPIs, assist with store operations, and support inventory and merchandising.

Provide exceptional bilingual (English/Spanish) customer service and sales support in-store, meet sales goals and KPIs, assist with store operations, and maintain professional appearance and store standards.

Serve customers in-store by delivering bilingual (English/Spanish) sales and exceptional customer service, recommend tailored wireless solutions, meet sales KPIs, assist with store operations and inventory, and work flexible hours including evenings, weekends, and holidays.

Lead and grow a region of 50+ retail locations: drive sales and KPIs, recruit and develop multi-unit teams, optimize operations (inventory, cash), implement marketing initiatives, coach staff, and collaborate cross-functionally to improve store performance and customer retention.

Provide high-level administrative and operational support to the Executive Director and CEO, managing complex calendars, travel, communications, expense tracking, confidential records, and cross-functional coordination. Prepare briefings, presentations, meeting minutes, and support strategic projects and events to ensure execution of executive priorities.

Provide bilingual (English/Spanish) retail sales and exceptional customer service, recommend tailored wireless solutions, meet sales KPIs, assist with store operations, work evenings/weekends, maintain professional appearance, and perform light stocking and inventory tasks.