Provide administrative and customer-facing support for the sales and catering teams: manage proposals, contracts, phone inquiries, site tours, BEO packets, event signage, payments, inventory, PMS/database entries, and assist with tradeshows and meetings.

Lead group sales to generate and manage group room revenue by prospecting new business, maintaining client relationships, negotiating contracts, collaborating with revenue management and operations, mentoring sales staff, and delivering sales reports and forecasts to meet hotel revenue goals.

Support HR operations for a 385-room hotel, handling staffing, payroll (ADP Workforce Now), benefits administration, onboarding, training, HR policy implementation, records management, labor compliance, and employee relations to improve engagement and operational efficiency.