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Designs and maintains interactive dashboards, reports, and visualizations using business intelligence tools. Translates complex data into actionable insights, analyzes trends and performance metrics, gathers stakeholder requirements, ensures reporting accuracy, establishes visualization standards, and presents findings through data storytelling. Collaborates with analysts, engineers, and business teams to improve data accessibility, usability, and dashboard performance.

Serve as a hands-on technical lead managing cloud environments, servers, Microsoft enterprise systems, networking, security controls, automation, compliance, backups, and corporate IT support. Develop scripts, administer endpoints and identities, support CMMC and NIST SP 800-171 compliance, troubleshoot infrastructure issues, coordinate vendors, and maintain secure separation across multiple affiliated companies.

Develops and delivers training materials, e-learning, presentations, SOPs, job aids, user guides, and knowledge-base content. Collaborates with subject matter experts and technical teams to simplify complex information, maintain documentation libraries, ensure version control and accessibility compliance, support onboarding, track training outcomes, and improve content quality. The role is fully onsite in the Washington, D.C. metro area with approximately 25% local travel.

Design and implement data pipelines, APIs, and automated workflows to turn structured and unstructured data into actionable insights. Create dashboards, reports, KPIs, and visualizations; validate and cleanse data; troubleshoot integrations and applications; support Agile delivery; and evaluate AI/LLM-assisted workflows to improve federal customer decision intelligence.

Lead PMO activities for a federal IT support services program: plan and track projects, manage deliverables, risks, issues, reporting, governance, SLA/KPI monitoring, process improvement, and stakeholder coordination across technical and support teams.

Operate and evolve CORAS cloud infrastructure in AWS GovCloud, support production reliability and performance, administer RHEL systems, handle containerized workloads, assist deployments, follow security/compliance (FedRAMP/NIST/STIGs), participate in on-call rotation, and collaborate with engineering and security teams.

Sell CORAS decision management software to DoD and federal agencies (U.S. Navy, PEOs, Pentagon). Drive revenue through strategic sales plans, build and manage stakeholder relationships, deliver product demonstrations to senior officials, and collaborate with product, customer success, and marketing to meet targets while maintaining market and competitive knowledge.

Support CPIC and IT Portfolio Management by performing portfolio analysis, data consolidation, reporting, dashboard development, and stakeholder coordination. Help develop processes, policies, tools, and criteria for CPIC/TBM implementation, monitor investments, prepare artifacts and presentations, and support federal reviews (FedStat, PortfolioStat, IDC, TechStat, FITARA) across USDA.

Design and present end-to-end AI, automation, and decision-management solutions for government clients. Architect secure cloud and low-code integrations, lead technical discovery, build demos/POCs using HT Navigator AI, and support pre-sales, proposals, and client workshops to drive adoption and value.

Sell enterprise decision-intelligence and AI-enabled software to the Department of the Navy. Develop account strategies, build executive relationships across NAVAIR/NAVSEA/OPNAV/USMC, generate pipeline, run discovery/demos/pilots, navigate Navy acquisition vehicles (SEWP, OTA, GSA, SBIR Phase III), forecast in CRM, and exceed annual bookings targets.