Top Tech Jobs & Startup Jobs

Respond to incoming customer calls, identify needs, provide accurate account/billing/service information, document interactions, follow scripts and compliance, escalate complex issues, meet quality and performance targets, and collaborate to improve service.

Enter, update, verify, and maintain accurate records in company databases and spreadsheets. Review and correct errors, prepare and sort documents, generate simple reports, handle sensitive information confidentially, assist with scanning/filing/emailing, respond to data questions, and meet regular data entry deadlines.

Provide general administrative support to maintain office operations: manage calendars, communications, documents, filing, meeting preparation, travel logistics, supply ordering, and assist team members with projects.

Answer customer inquiries via phone, email, and chat; provide product and policy information; resolve issues, document interactions, escalate as needed, and meet response and satisfaction targets while supporting team knowledge sharing.

Manage full-cycle recruiting: partner with hiring managers to define needs, source and screen candidates, guide applicants through the pipeline, ensure excellent candidate experience, and reduce time-to-hire.

Monitor active shipments from origin to delivery using tracking software, identify delays, communicate updates to stakeholders, and troubleshoot transit issues to maximize transparency and on-time delivery.

Manage daily shipping and supply chain operations including planning delivery routes, tracking shipments, maintaining inventory accuracy, coordinating with external carriers, and optimizing fulfillment to reduce costs and transit delays while ensuring customer satisfaction.