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Leads growth analytics by developing rigorous savings methodologies, actuarial and financial models, segmentation analyses, pitch materials, and client presentations. Partners with sales, product, health economics, and data teams to communicate Lantern’s value proposition to employers, health plans, consultants, and executives. Manages and coaches an analyst while ensuring analytical accuracy, scalability, and effective use of AI-enabled workflows.

Owns growth analytics for Lantern’s healthcare savings proposition, including actuarial and financial modeling, savings methodology, segmentation analysis, sales enablement materials, and client presentations. The role translates complex analytics into compelling commercial narratives, validates data and methodologies, develops AI-enabled workflows, partners cross-functionally, and manages an analyst.

Own Lantern’s identity control plane, including lifecycle automation, Entra ID, federation, conditional access, phishing-resistant MFA, privileged access, secrets, workload identities, and identity-as-code. Establish Zero Trust, RBAC/ABAC, least-privilege, JIT access, verification, and governance standards while partnering with cloud, platform, service delivery, and GRC teams. This hands-on principal role reports to the CISO and requires building automated, auditable controls for regulated healthcare environments.

The Chief of Staff partners with the President to drive strategic planning, commercial OKRs, leadership-team operations, cross-functional initiatives, executive communications, and organizational alignment. The role manages business reviews, prepares executive materials, monitors team morale, and ensures priorities are translated into execution. It is intended as a leadership-development role leading toward broader responsibility.

Leads strategy and operations for the Client Success organization, partnering with leadership on planning, segmentation, capacity modeling, quotas, KPIs, forecasting, customer health scoring, renewals, upsell, and churn-risk management. The role drives cross-functional initiatives, improves processes, reduces administrative burden, and supports Salesforce and data solutions to scale client launches, retention, and expansion.

Generate qualified sales pipeline through outbound prospecting to HR and benefits leaders at mid-size and large employers. Personalize outreach across email, phone, LinkedIn, and video; qualify prospects; uncover business pain; and book meetings for Account Executives. Maintain accurate Salesforce records, collaborate with Marketing and Sales, track performance metrics, refine messaging, and stay informed about healthcare benefits trends.

Leads Lantern’s consultant relations function through named ownership of major consulting and brokerage relationships. Builds durable national and local partnerships, embeds the team in active sales opportunities, improves deal outcomes, develops consultant-focused content, closes coverage gaps, and establishes outcome-based metrics. Partners cross-functionally with Sales, Client Success, Marketing, Analytics, Clinical, and other teams while building, mentoring, and managing a high-performing consultant relations organization.

Administer and enable a self-service Azure Databricks and Lakebase platform for decentralized data teams. Responsibilities include Terraform infrastructure, PostgreSQL administration, IAM and governance controls, audit and lineage, observability, CI/CD, disaster recovery, cost management, and cross-functional collaboration. The role supports regulated healthcare data environments, enforces architecture standards, troubleshoots incidents, advises project teams, and serves as an escalation point for platform issues.

Resolve provider claims inquiries, audit claims across systems, and communicate accurate payment and denial information. Analyze inquiry patterns using SQL, then build and test AI-assisted workflows that triage issues, verify claim and payment details, draft responses, and reduce manual handling. Identify upstream process failures, improve provider self-service, and measure automation impact. The role suits business-minded, communicative candidates who can learn tools independently and prioritize accuracy in ambiguous operational environments.

Own Lantern’s competitive and market intelligence function, including industry monitoring, original research, customer and prospect interviews, competitive alerts, battlecards, response playbooks, and executive reporting. Translate findings into actionable commercial insights, train the sales field, improve competitive selling confidence, and partner with data, content, and enablement teams. This senior individual contributor independently builds the function, prioritizes research, and communicates insights to audiences ranging from sales representatives to executive leadership.