Leads the Senior Services Department across multiple counties, overseeing program operations, staff, budgets, grants, contracts, compliance, reporting, quality improvement, and service delivery. Develops strategic initiatives, secures funding, manages subcontractors and vendors, prepares for regulatory reviews, monitors outcomes and fiscal performance, and represents the organization with community and governmental stakeholders. Requires leadership of publicly funded senior-service programs, regulatory knowledge, grant administration, and frequent travel between program locations.

Performs billing activities for the Senior Services Program, including reviewing provider documentation, updating eCIRTS and ServeTracker, cross-checking billing data, filing records, submitting invoices and reports, and training provider staff. Provides general client assistance, maintains confidentiality, supports statistical reporting, and ensures accurate and timely billing operations. Requires at least one year of billing experience, proficiency with Excel, a high school diploma, and a valid Florida driver’s license.