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Leads the university’s financial aid operation, overseeing federal, state, institutional, and private aid administration, compliance, awarding, disbursement, reporting, and audits. Develops scholarship and financial aid strategies supporting enrollment, affordability, retention, and net tuition revenue. Supervises staff, improves student communications and service, manages financial aid technology and systems, analyzes enrollment and aid data, and partners with campus offices on policy, process improvement, and strategic enrollment initiatives.

Recruit, advise, and enroll prospective graduate students. Build recruitment partnerships, manage applicant pipeline, evaluate applications, and execute enrollment strategies. Serve as primary contact for assigned programs and support student success through relationship-building, data-informed strategies, and CRM management.

Provide strategic leadership for Pfeiffer University's NCAA Division III athletics program: ensure NCAA and conference compliance, oversee hiring and evaluation of coaches and staff, manage budgets and fundraising, develop long-term plans for facilities and programs, coordinate recruitment/retention efforts, serve as primary spokesperson, and supervise daily athletic operations and event scheduling.

Teach up to 26 IU's in the Business Management and Leadership program, advise students, collaborate on program scheduling, assessment, accreditation (ACBSP), community outreach and grants, and fulfill faculty handbook responsibilities.