Coordinates participant relationships and experience by connecting stakeholders with internal resources, maintaining CRM records and customer lists, identifying service and billing gaps, supporting adoption communications, coordinating webinars, drafting newsletters and content, and surfacing customer feedback. The role also completes communications requests, facilitates deliverables, protects sensitive health information, and collaborates across Finance, Clinical Operations, Communications, and other teams.

Leads legal operations across CyncHealth organizations, including healthcare contracts, data privacy and governance, intellectual property, regulatory compliance, policy development, risk management, and nonprofit governance. Advises senior leadership, manages a legal team, supports strategic initiatives, oversees vendor-related legal matters, and protects organizational assets and information. The role requires a Nebraska-licensed attorney with healthcare technology legal experience and expertise in HIPAA, HITECH, data rights, and commercial agreements.