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Supports integrated marketing campaigns for ticket sales, retail merchandise, lead generation, audience growth, and retention. Coordinates timelines, creative assets, media placements, vendors, email and SMS campaigns, member communications, and cross-functional execution. Monitors campaign performance and audience data with Business Intelligence, assists with reporting and optimization, and contributes to merchandise launches and promotional initiatives. Requires strong organization, communication, collaboration, and flexibility to work nights, weekends, and holidays.

Provides proactive administrative and operational support to the President of Business Operations. Responsibilities include complex calendar management, meeting and event coordination, executive correspondence, confidential records management, stakeholder communication, follow-up tracking, and special projects. The role requires discretion, sound judgment, strong organization, advanced Microsoft Office skills, and occasional evening or weekend availability for business events.

Sells the organization’s full portfolio of ticket products, including memberships, premium seating, group experiences, suites, and ticket plans. Responsibilities include outbound prospecting, relationship development, appointments, sales presentations, closing, CRM pipeline management, customer service, and participation in professional development. The role requires collaboration, strong communication, accountability, and flexibility to work nights, weekends, holidays, and extended hours.

Support Stage Manager and Entertainment team during Sacramento Kings home games and arena events. Coordinate performers, props, equipment, cueing, rehearsals, load-in/setup/breakdown, safety, and communications across production teams to ensure timely execution of run-of-show elements.

Lead advanced analytics across ticketing, retail, marketing, and other business areas. Develop and maintain predictive models, automated pipelines, pricing and inventory decision tools, dashboards, and data integrations. Partner with stakeholders and external data providers, evaluate ML/AI and optimization opportunities, and manage and mentor Business Intelligence team members while remaining hands-on with analytics and implementation.

Administer and optimize the marketing automation platform (AJO), build and deploy targeted email campaigns, manage audience segmentation via AEP, ensure QA and deliverability, monitor campaign performance with CJA, document workflows, and collaborate across marketing, ticketing, retail, and partnerships to improve personalization and automation.