Supports daily HR operations, including recruiting, interviewing, onboarding, payroll and benefits administration, leave management, employee development, performance management, investigations, disciplinary processes, HRIS administration, and employment-law compliance. The role also manages attendance and 401(k) programs, responds to employee and applicant inquiries, maintains HR policies, and escalates complex matters appropriately.

Lead and oversee Casino Host and VIP services to acquire, develop, and retain top-tier guests. Build and analyze relationship marketing programs, manage budgets and performance metrics, coordinate VIP events and visits, resolve guest issues, and drive revenue through targeted multicultural outreach and promotional strategies. Mentor team, enforce policies, and ensure exceptional guest experiences.