Manage online orders from receipt through shipment, including picking, packing, shipping, returns, refunds, and customer service. Coordinate inventory transfers across resort retail locations, maintain system accuracy, support pricing compliance and promotions, verify discounts, and improve e-commerce fulfillment workflows. The role requires physical warehouse and retail work, maintaining shipping stations, and driving between resort locations as needed.

Provide on-site technical support and maintenance for resort technology including POS, RFID, IP cameras, digital signage, desktops/laptops, music systems, and cabling. Install, configure, troubleshoot, document systems, manage Zendesk tickets, participate in on-call rotations, and train/collaborate with IT team members.