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Inside Sales Representative contacts current and prospective customers by phone and in person, provides pricing and product information, writes and coordinates orders, supports walk-in customers, resolves issues, communicates order status to account managers, maintains product knowledge, and assists with physical inventory. The role requires customer-focused communication, collaboration, multitasking, basic industry knowledge, Microsoft Office proficiency, and occasional physical handling of materials.

Contacts current and prospective customers by phone and at the walk-in counter, provides pricing, product and delivery information, writes and coordinates orders, assists with customer issues, communicates order status to account managers, supports physical inventories, and maintains product knowledge.

Manage product lifecycle from conception to sale for lumber products: monitor market trends, develop sales/marketing strategies, manage inventory and vendor relationships, handle pricing, budgeting, cycle counts, and product education for sales teams.

Manages branch sales operations and coaches Account Managers to meet quotas. Develops targeted sales strategies, oversees orders/shipping/expenses, monitors key accounts, works with vendors on promotions, prepares budgets and sales plans, travels with sales staff, and drives market share, margin, and profitability goals.