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Manage and grow B2B freight accounts by identifying new sales opportunities, matching customer needs with quotes, coordinating shipments to meet No-Fail service, collaborating on pricing and implementation, maintaining accurate system data, and retaining market knowledge of lanes and seasonality.

Own and grow a book of brokerage accounts end-to-end: prospect, close, negotiate rates, coordinate carriers and operations, ensure successful load execution, and retain and expand customer relationships.

Hands-on IT Manager to lead two help desk technicians and own IT operations for ~400 users across headquarters and branch offices. Responsibilities include user lifecycle management, network and WAN administration, phone system and telecom management, endpoint/hardware lifecycle, help desk escalation, vendor management, backup/DR planning, security and patch compliance, and occasional travel to branch sites.

Lead and scale national freight brokerage operations across multiple accounts and teams. Own P&L-related metrics including gross profit and margin optimization, build and restructure multi-site and remote teams, drive service and capacity strategy, oversee spot and contract execution, and collaborate with Sales and Executive leadership to remove bottlenecks and improve operational efficiency.

Manage full lifecycle of customer accounts for a freight brokerage: prospect and close new business, oversee freight execution, negotiate rates, coordinate carriers and operations, grow and retain accounts, and provide proactive customer communication to maintain margins and retention.

Drive new customer acquisition and revenue by prospecting (100+ daily outbound dials), securing 2–6 new shippers monthly, scaling accounts to 100–150 loads/month, negotiating rates and contracts, creating rate proposals, coordinating with operations for flawless load execution, and monitoring KPIs to optimize margins and retention.

Launch an inside sales career by prospecting and qualifying leads, managing inquiries and quotes, maintaining CRM records, collaborating on pricing and account implementation, tracking sales targets, and supporting onboarding and team processes in a fast-paced logistics environment.

Lead GTM strategy, territory and quota design, enterprise pursuits, pricing discipline, pipeline/forecast rigor, and hiring/coaching of a large inside sales bench. Partner cross-functionally to drive revenue, gross profit, forecast accuracy, ramp speed, and disciplined deal execution.

Lead GTM strategy, enterprise pursuits, pricing discipline, pipeline and forecast rigor, and hire/coach a scaled sales organization (including 10 Inside Sales Managers) to drive revenue and gross profit growth while partnering cross-functionally to ensure service and margin targets.

Perform financial and profitability analysis, build productivity and unit-economics reporting, diagnose and fix billing/collections/process issues, lead process improvements and projects, model scenarios, and maintain claims and TMS/GL reconciled reporting.