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Provides administrative support for the Lodging Division by coordinating meetings, projects, billing, expenses, supplies, policies, vendors, and guest or management communications. Supports multiple Cliff Lodge departments, including Front Desk, Concierge, Valet, Spa, Maintenance, and Housekeeping, and may work operational shifts as needed. Requires strong organization, communication, multitasking, independence, and proficiency with Microsoft Office, Outlook, and Excel.

Serves as the first point of contact for Mountain School guests by providing program information, booking lessons, processing payments, issuing tickets, and managing check-ins. Coordinates lesson assignments, responds to phone and email inquiries, handles complaints, balances registers, and supports management. The role requires excellent guest service, organization, multitasking, professionalism under pressure, and willingness to work weekends, holidays, and occasionally outdoors in winter conditions.

Responsible for monthly and year-end close activities, balance sheet reconciliations, journal entries, financial reporting, audit preparation, GAAP compliance, resolving accounting discrepancies, supporting inventory and prepaid expense accounting, and collaborating with internal teams to improve processes.

Manages Woodward Copper’s marketing content across social media, email, websites, and digital asset systems. Captures and edits professional photo and video, oversees ambassador and creator partnerships, organizes shoots, promotes events, and maintains brand standards. Coordinates content plans, analytics, newsletters, web updates, and seasonal shot lists while supervising a summer content coordinator. The role requires weekend availability, strong creative and communication skills, action-sports expertise, and expert skiing or snowboarding ability.

Supervise daily ski and ride school lesson sales, reservations, and guest inquiries. Lead, schedule, train, and coach a team of 5–8 sales employees while monitoring capacity, transaction accuracy, staffing needs, and sales performance. Resolve guest concerns, coordinate with instructors and resort departments, support operational improvements, and provide leadership when management is unavailable.

Leads HR operations for a seasonal hospitality resort, including recruiting, onboarding, training, employee relations, benefits, compliance, compensation, HR systems, employee housing, safety programs, and workplace culture. Partners with leadership and corporate HR, manages investigations and performance processes, supports audits and ISO documentation, and ensures employment-law, contract, and organizational standards compliance.

Leads integrated marketing strategy and execution across digital, web, CRM, email, social, content, and paid media. The role connects campaigns to acquisition, conversion, retention, participation, membership, and revenue goals; coordinates cross-functional teams and agencies; uses audience insights and performance data to optimize campaigns; manages budgets, timelines, and reporting; and develops a marketing team.

Manages day-to-day HR operations across resort locations, including recruiting, high-volume seasonal onboarding, employee relations, performance management, compliance, benefits support, workers’ compensation, HRIS administration, engagement initiatives, international employee documentation, housing coordination, and manager training.