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Respond to internet and phone inquiries; make outbound calls, emails, and texts to generate sales appointments; enter customer data into the CRM; present vehicles, negotiate, prepare customers for financing, and complete vehicle delivery while using lead management and inventory tools to maximize customer satisfaction.

Handle inbound and outbound customer contacts to generate and schedule dealership appointments, follow up on internet and showroom leads, maintain accurate CRM records, confirm appointments, track sold vehicles, and support sales team efforts using digital tools and company processes.

Greet and route customers at a dealership, manage inbound switchboard calls, coordinate with departments, provide administrative support, resolve issues, and maintain company policies and safety standards.

Respond to internet and phone customer inquiries; make outbound calls, emails, and texts to generate sales appointments. Enter inquiry data into CRM, utilize lead management and inventory tools, present and negotiate vehicle sales, prepare customers for finance, and complete vehicle delivery.