Provides administrative and operational HR support for resort associates and leaders. Coordinates recruitment, onboarding, personnel records, employee relations initiatives, benefits and payroll support, compliance documentation, reporting, and HR office operations. Serves as a resource for associate questions, maintains confidentiality, supports engagement programs, and assists with employment-related processes including status changes, claims, verifications, and separations.

Serve as the on-property liaison for group sales: contract and close group business, conduct site inspections, forecast and achieve group revenue goals, ensure smooth turnover to event operations, build customer relationships, and execute brand service standards.