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Owns end-to-end enterprise mortgage production pipeline, ensures files progress to closing, resolves operational issues, mentors staff, coordinates cross-functional partners, monitors performance, and recommends process improvements to protect milestone dates and client experience.

Drive wholesale mortgage growth by building and maintaining broker relationships, managing loan pipelines, identifying new business, coordinating with operations and underwriting, training clients, distributing marketing materials, mentoring junior reps, and meeting or exceeding sales targets while ensuring high loan quality and client satisfaction.

Provide expert client support for mortgage loan registration and structuring, analyze AUS findings and DTI scenarios, resolve escalations, deliver training, create documentation, and collaborate cross-functionally to drive client success and process improvements.

Invite and engage candidates to join eLENDs Talent Community for future consideration across Sales, Operations, Underwriting, Compliance, and corporate roles. Provide early access to job postings, build relationships with Talent Acquisition, and stay connected to company updates, learning, mentorship, and career opportunities.

Manage operational execution of mortgage trades from confirmation through settlement, including TBA and specified pool trades, GNMA pooling and certification, bulk bidding support, loan delivery coordination, settlement resolution, and cross-functional communication to ensure accurate investor execution and timely settlements.

Lead the Communication Underwriting department, set underwriting communication standards, ensure compliance with agency and investor guidelines, drive operational excellence, mentor leaders, manage escalations, partner cross-functionally, optimize LOS/AUS workflows, and improve quality, productivity, and client experience across mortgage underwriting.