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Observe, assess, and report on after-school program delivery to ensure consistency, compliance, and quality. Provide staff training, support hiring, liaise with school administrators, collect data, recommend improvements, and promote inclusive, safe program environments.

Execute full-cycle recruiting across assigned regions and roles: source, screen, schedule, and manage candidate communications. Build pipelines, represent the organization at events, track recruiting metrics, leverage ATS/AI/project tools, and partner with hiring managers to meet seasonal and year-round staffing goals.

Manage day-to-day benefits and leave administration including enrollments, 403(b) support, FMLA/state leave coordination, ADP data maintenance, vendor coordination, compliance reporting, employee communications, and process improvements to support a positive employee experience.

Build and manage a centralized internal communications infrastructure and knowledge management system; create clear, audience-appropriate content; establish protocols, cadence, and onboarding to drive adoption; partner with leadership to align messaging; monitor and optimize communications effectiveness.

Maintain accurate participant, enrollment, and attendance records across required systems. Run exception reports, follow up with site teams to correct data, support audit-ready reporting for funders, provide site-level support and training, and ensure FERPA-compliant data handling while escalating recurring issues to the Data Manager.

Oversee expanded learning and intersessional programs across the region, supervising Program Managers and Site Coordinators. Lead staffing, budgets, curriculum, compliance, program growth, partner relationships, data-driven evaluation, and professional development. Collaborate with HR, Communications, Development, and Learning & Development to expand TK-12 and early education offerings, ensure fiscal and programmatic compliance, and report program impact to stakeholders.

Lead implementation and continuous improvement of early learning (TK-K) programs. Manage and coach Early Learning Associates, develop curriculum and training, oversee project timelines, ensure program quality and compliance, build partner relationships, drive research-informed improvements, and support scalability and monitoring systems.

Oversee daily logistics of the after-school program, ensuring student safety and inclusive environment. Lead and coach on-site staff, manage schedules, attendance, timesheets (ADP), budgets and materials, coordinate field trips and trainings, liaise with parents and school administration, and perform related administrative duties.

Own regional day-to-day data operations, supervise a Data Coordinator, ensure attendance/enrollment/participant records and partner workflows are accurate and on time, lead data quality, training, and coaching for site teams, support funder reporting and audit readiness, and collaborate with cross-regional peers to maintain consistent data models and standards.

Maintain accurate operational workflows, manage data entry and content libraries, document and enforce procedures, coordinate recurring tasks and cross-team requests, flag system issues, and propose process improvements to ensure continuity and timely completion of operational work across departments.