Manage and grow national retail accounts by maintaining order volume, prospecting new business, coordinating cross-functional teams, presenting product lines, resolving customer issues, and meeting sales targets. Travel ~20%.

Manage and grow a portfolio of off-price and emerging channel wholesale accounts. Develop account strategies, coordinate cross-functional teams, present seasonally, support order/forecasting, resolve customer issues, and drive sales growth while maintaining accurate account and product data.

Lead customer experience strategy across DTC and marketplace channels, own customer service platform and self-service resources, analyze feedback and KPIs to drive improvements, oversee day-to-day support and escalations, implement automation/AI solutions, and manage MAP compliance and retailer communications to protect pricing and brand reputation.