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Lead ServiceNow platform architecture across ITSM, ITOM, HRSD, CSM, SecOps, and GRC. Define CMDB, Discovery, integrations, security, governance, performance, and upgrade strategies. Establish Flow Designer standards, minimize customizations, mentor teams, and maintain architecture documentation.

Design, develop, and maintain Coupa integrations using Coupa Integration Cloud and APIs. Build supplier onboarding flows and synchronize data between Coupa and ERP, finance, HR, and payment systems. Collaborate with product, design, engineering, and business stakeholders to translate requirements, perform code and design reviews, troubleshoot production issues, and mentor junior engineers.

Design, configure, and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom apps. Perform scripting, Flow Designer flows, integrations (REST/SOAP), UI customization, CMDB and Service Portal work, ensure upgrade-safe, performant platform extensions, and troubleshoot issues.

Design, deploy, and operate enterprise-scale VMware virtualization, software-defined networking, and software-defined storage across on-premises and hybrid cloud. Focus on vSphere, vSAN, NSX, Aria, and Tanzu; automation, capacity management, disaster recovery, troubleshooting across compute/network/storage, and platform operations.

Design, deploy, and operate enterprise block, file, and object storage (NetApp, Pure, Ceph) across data center, edge, and cloud. Integrate storage with VMware and Kubernetes, optimize performance/capacity/cost, automate with Ansible/Terraform/REST, and troubleshoot storage, network, and host layers.

Design, deploy, and operate service mesh platforms (Istio/Linkerd) for Kubernetes. Implement mTLS/PKI, Envoy data-plane configuration, observability/tracing, and platform automation in Go/Python. Guide application teams on mesh adoption and troubleshoot networking, control plane, and application issues.

Develop and maintain enterprise digital experiences on Sitecore XP/XM/XM Cloud and Content Hub. Perform backend C#/.NET development, front-end work (headless JSS/Next.js), content modeling, integrations, migrations, CI/CD deployments, troubleshooting, and performance tuning while balancing editor and marketer needs.

Design and deliver multi-cloud strategies, reference architectures, and platform capabilities across AWS, Azure, GCP (and OCI). Focus on portability, abstraction layers, federated identity/SSO, cross-cloud networking, infra-as-code/policy-as-code, Kubernetes/container platforms, and hiding cloud complexity from product teams. Lead multi-cloud initiatives and advise stakeholders with production-proven trade-offs between portability and cloud-native depth.

Develop and maintain enterprise-grade digital experiences on Adobe Experience Manager (AEM). Build components, templates, workflows, integrations, and front-end features; implement headless and SPA patterns; optimize performance and authoring experience; support CI/CD deployments and multi-environment AEM architecture.

Develop and maintain enterprise digital experiences on Sitecore (XP/XM/XM Cloud/Content Hub). Responsibilities include backend C#/.NET development, front-end work (JSS/Next.js), content modeling, integrations, migrations to composable patterns, CI/CD deployments, troubleshooting, performance tuning, and stakeholder communication.