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Supervise daily operations of an IPS planning unit: manage staffing, scheduling, performance, training, and cross-team coordination to ensure process conformity and operational efficiency.

Manage end-to-end learning programs: assess needs, design ILT/eLearning, deliver and facilitate sessions, manage LMS and reporting, partner with stakeholders, evaluate effectiveness, and iterate for continuous improvement.

Provide day-to-day sales support to company sales representatives: maintain account materials, generate sales/return orders and quotes, respond to sales inquiries via phone/email, use SAP and Microsoft Office, and perform related administrative tasks.