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Lead client implementations from kickoff to go-live for payroll, PEO, EOR, and contractor setups. Collect and validate onboarding data, coordinate internal teams, track milestones and risks, prepare clients for first payroll/invoice, document setups, and hand off to Customer Success. Improve onboarding processes and support special projects.

Work as a full-team Product Design Intern to create high-fidelity mockups and interactive prototypes, collaborate with PMs and engineers, support design operations, evolve the design system, assist in user research and usability testing, and learn from senior designers with potential for a full-time offer.

Own and grow a portfolio of client accounts, deepen relationships with CFO/COO/HR stakeholders, identify and execute upsell/cross-sell across payroll, benefits, PEO, and EOR products, run business reviews, maintain CRM and forecasts, and meet expansion revenue targets while partnering with Sales, Customer Success, and Product.

Serve as primary contact for PEO clients, resolving payroll, tax, and benefits issues; audit payroll data and invoices; collaborate with ops and engineering; support open enrollment and EOR payroll processing.

Process, audit, and reconcile payrolls for PEO and payroll clients; investigate and resolve discrepancies; support off-cycle payrolls, tax setup, new-hire reporting, invoicing, and cross-functional coordination to ensure timely, compliant payroll execution.

Lead strategy and execution of integrations with HR and finance platforms. Prioritize and drive cross-functional initiatives from discovery to launch, measure KPIs/OKRs, collaborate with partners and stakeholders, and improve scalable, user-friendly integration experiences.