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The Sales Manager drives hotel room sales, occupancy, and rates through proactive solicitation, client appointments, proposals, follow-up, and group booking coordination. The role maintains sales quotas, prepares sales reports and itineraries, supports marketing plans, documents group and event requirements, and partners with hotel operations and catering teams. Strong communication, presentation, customer service, organization, computer, and multitasking skills are required. Some travel and variable scheduling, including weekends and holidays, may be necessary.

Directs a hotel’s sales and marketing department to maximize revenue and achieve budgeted goals. Develops sales strategies, marketing plans, forecasts, rate-management procedures, and outside-sales programs. Oversees group servicing, trains and holds sales staff accountable, coordinates with hotel leadership, and promotes guest service. Requires strong communication, leadership, organizational, computer, and relationship-management skills. Some travel and varying schedules may be required.

The Sales Manager drives hotel room and group sales through aggressive outbound solicitation, client appointments, proposals, and lead follow-up. The role manages room blocks, meeting requirements, billing details, and client communications while maintaining sales quotas and reporting activity to the Director of Sales. It supports marketing planning, coordinates with hotel departments, promotes guest satisfaction, and participates in team meetings. Some travel and flexible scheduling, including nights, weekends, and holidays, may be required.

Leads enterprise-wide talent management, learning and development, succession planning, leadership development, workforce planning, performance management, employee engagement, and organizational effectiveness. Serves as HR Business Partner to Ashford corporate departments and advises executive leadership. Manages talent and learning teams, establishes talent metrics, supports organizational change, and collaborates across hospitality, real estate, project management, leisure, and service businesses. Travel is required up to 30%.