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Lead strategy and growth for the credit card portfolio, owning acquisition, activation, spend, balances, profitability, credit quality, analytics, forecasting, and cross-functional initiatives. Build models, dashboards, and business cases; present to executives and Board; manage retention, pricing, rewards, and a team driving portfolio performance.

Provide teller functions and build member relationships by presenting Credit Union products and services, identifying cross-sell opportunities, resolving member issues, referring specialized needs, and supporting branch operations while adhering to policies and regulatory requirements.

Provide teller and member-service functions; promote credit union membership, products and services; identify cross-selling opportunities; resolve member issues; refer specialized needs; follow branch procedures and regulatory requirements (e.g., Bank Secrecy Act). Maintain positive relationships across business units to meet branch goals.